InterviewsClaraMCP
Voice interviews. Interviews can now be conducted live by voice, with call controls, captions, a synced live transcript, attachments and automatic recovery if the connection drops. Respondents pick their language before the call, and rehearsal interviews support voice too.Interviewer instructions for Clara. Interviews can carry specific instructions on how Clara should conduct them. This opens up the interview format: strictly following a list of questions, running an open discovery, or brainstorming with the person being interviewed. See Interviews.Per-user MCP tool exposure. Each user has an MCP tool access tier: Default, Contributor or Custom. The Custom tier hides selected tools from the account settings, so the connected AI client only sees the tools that are meant to be used. See MCP tools.
ClaraInterviewsArtifacts
Clara Inbox. Each knowledge store gets its own email address. Admins see inbound mail as threaded conversations with attachments and spam filtering, and Clara can read those emails and save attachments into a session.Knowledge store templates. Organizations can create, edit and duplicate their own store templates, including scoping topics, artifacts and skills, and control which built-in templates appear during onboarding. The “Employee off-boarding” template is now “Knowledge transfer” and also covers retirements, internal mobility and team handovers.Interview rehearsal mode. Test an interview draft before sending it: pick a language and a starting topic, jump between topics and send feedback to Clara. Test runs are excluded from lists, dashboards and analytics.Artifact version diffs. Compare any two versions of an artifact side by side, restore an earlier version, or open the conversation that produced it. See Artifacts.
OnboardingAdministrationClara
Scoping-first onboarding. New stores start from one of four use cases: offboarding, migrations, AI transformation or operational excellence. Each ships its own artifact catalog and scoping topics, and Clara builds the interview agendas. See the Quickstart.Organization dashboard. A dashboard across all stores shows each store’s lifecycle state, usage history, active users and interview and use sessions with month-over-month trends, plus a per-store drawer with top users and recent activity.Custom Clara skills. Organizations can create and manage their own Clara skills, including supporting files and executable scripts, and choose which built-in skills to disable per organization or per store.Table artifacts. A new artifact format with typed columns, validation, pagination for large tables and CSV or XLSX export.
ArtifactsAdministrationClara
Manual publication for artifacts. Admins can draft artifact edits and decide when to publish them, one version at a time or all at once, with publication badges and publisher details in the artifact UI.Interview transcript search. Work with Clara can search across interview transcripts by keyword, with ranked snippets and campaign or interview filters. See Work with Clara.Usage details for organizations. The organization usage page gains a Details tab with filters by date, project, user, model and task, grouped breakdowns and CSV export. See Organization settings.
ArtifactsInterviewsSources
Artifact history. View who changed each artifact, when and from which conversation, restore any previous version, and ask Clara to explain the history of an artifact or store in conversation.Interview grading. Participants can rate a completed interview from one to five stars and leave a comment.Sources page overhaul. Drag-and-drop uploads with collection selection, upload progress and retry, breadcrumb navigation and a redesigned documents table. External MCP servers are now managed from Sources with a guided setup wizard. See Sources and External MCPs.
ChatClaraSources
Cross-knowledge-store conversations. Organization-level Chat and Tasks can span several knowledge stores, with store scope selection, pinned and recent navigation, and per-store usage reporting.Voice dictation. A microphone control dictates messages in Work with Clara, Chat, Playground and cross-store Tasks.Clara manages Sources. Clara can create, rename, move and archive collections and documents, and import files uploaded in conversations or interviews.